Frequently Asked Questions
1. All your products are ready stock ?
Nope, all of our products ( except on ready stock section ) are made by order to ensure that every piece of it was made specially for you.
2. How long the products will be made ?
It depends on the queue and the difficulty level of the production but we will do our best to make your order less than 4 weeks. Please be patient. :)
3. Can i make a costum size request for the products order ?
Sure, we recommend you to give us your size details so the products will fit your body perfectly.
4. How if i dont know my body size or i am unable to measure my size ?
First you can always check our sizing guide section to see the measuring guide or we will be grateful if you can send us your perfectly fit clothes so we can make your order based on it.
5. Can i make a costum model request ( sleeves, fabrics, collars, colors, etc ) ?
Absolutely! We encourage you to give us your preferences on the products you want to ensure that every inches of the products are made for you. We always open to discussion about your order, so dont hesitate to contact us. :)
6. How's the payment procedure ?
For the payment we basically only need 50 percents of the total price for down payment and after your order is ready to deliver we will contact you for the rest of the payment plus the delivery fee.
7. Will i get the exact similar product as the picture shown ?
No you will not, because some batik patterns are random so the positioning of the fabrics can be different each products but we will ensure you that every products made are designed for the best and match the picture . So dont worry :)
8. Can i get special rate or discount for bigger purchase ?
Yes you can, contact us for special price.
9. If the products didnt fit my order or have flaws can i get a compensation ?
Of course, just send it back to us and we will make you a new one or compensate you. Please be patient and we really open for reasonable complaints. We prefer a happy costumer. :)
10. Do you accept dropshippers or resellers ?
We do accept them, just contact us for further info.
11. Do you accept order from overseas and shipped worldwide ?
Yeah we do !! These years we've sent our products to many countries. For the shipping preference and fee please do contact us before hand. Thanks :)
For other questions please contact us for further answers.
Thank you very much. xoxo